Your Panels are Covered by OneRoof
Sure, your solar panels look great and you’re seeing lower electric bills but how do you know that the system is actually working? All residential solar systems sold and installed by OneRoof Energy include monitoring and maintenance for the life of the agreement. We install a monitoring system that communicates information allowing our team to actively monitor the system performance and remedy issues.
Solar Monitoring & Maintenance
Monitoring is included for the life of your agreement with OneRoof Energy. If our monitoring system identifies that your panels aren’t performing up to expectations, our monitoring analysts troubleshoot the issue. When it is something simple that we can fix remotely such as as a switch being turned off or the inverter needs to be reset, then we call you and take care of the issue right away. If the problem requires a visit to your home we send a technician and fix the problem free of charge. Whatever the problem, we will take care of it as part of our worry-free solar maintenance.
Solar Panel Warranty
When you go solar you are choosing to get your power from solar so you need assurances that your system will work and that if something breaks it will be repaired or replaced. That’s why all systems sold by OneRoof include a full warranty on the system parts and workmanship of the installation for 20 years.
Powerful Tools Keep You Informed
With our suite of tools, you can track your installation progress from design all the way to activation. You’re in the loop every step of the way no matter where you are.
mORE Power
Whether you are in front of your computer or on the go, you can access your system production reports by logging into your account to see exactly how much energy your panels are producing.
World Class Customer Experience
OneRoof Energy prides itself on delivering a world class solar experience for its customers. If you ever have any questions during the installation process or after you can contact our dedicated customer care team for personalized assistance.
You can also learn more about solar or search for answers to questions by visiting our customer support site.